Is the website secure?
Yes – We use SSL security technology to encrypt personal information that is sent through our website. We use an XRamp SSL 128-bit secure encryption technology that is widely used on most ecommerce websites. Please visit our
Secure Transactions section to view more details about our website security.
What is our privacy policy?
What is our return policy?
What is our cancellation policy?
If an order has not yet shipped, we will cancel the order. If an order has already been shipped or delivered, the customer will be responsible for return shipping charges. Upon receipt of the order, the customer must accept it, and call us when they receive it - if they still want to cancel their order. Canceling an order AFTER it has shipped is also subject to a re-stocking charge of 25%.
Can the average consumer make a purchase?
Yes – Our website is designed to service both businesses and consumers.
Can I use my own freight company/account?
Yes – but arrangements are complicated and must be made in advance with the Customer Service Representative at the time the order is placed.
